Illinois Mutual earned praise in its most recent Agent Loyalty Survey, which measured agents' overall satisfaction, their satisfaction with service departments, and agent loyalty to Illinois Mutual.

The survey was completed by more than 1,500 agents. More than 80% of those who responded are likely to recommend Illinois Mutual products to their clients and other prospective customers, indicating a high level of loyalty to the Company.

“These are outstanding results that demonstrate the power of Illinois Mutual’s unique position in the marketplace and the high level of service and expertise our employees are providing to agents every day,” said Katie McCord Jenkins, President. “Agents are choosing to sell life insurance and DI insurance with us every day because of these results.”

Specific highlights reveal agents’ strong satisfaction with core customer service components such as accessibility, helpfulness, friendliness, and knowledge:

91% of respondents rated our underwriting...

Illinois Mutual's laboratory partner, ExamOne, is pleased to introduce Inside Look® - an online program that allows our applicants clients to see their laboratory results at www.MyExamOne.com. We hope our agents and applicants enjoy this new service and see it as a value added benefit that enhances their underwriting experience.Click here to view a brochure that references this program on the back or visit www.examone.com/our-solutions/inside-look to see a video explaining how agents and applicants will use Inside Look®.