Message from the President & Chairperson
With each quarter bringing new and unexpected opportunities for growth, we see our agents step up time and time again. You continue to serve your clients with their best interests in mind—proudly helping more people achieve and safeguard their financial security with life, worksite and disability income insurance solutions.
The stories in this year’s Annual Report reflect the care and service we provide to everyone who relies on us to help them protect their financial futures. In addition, the report shows how Illinois Mutual’s continued focus on stellar customer service produces results. Illinois Mutual would not be where we are today if it weren’t for our policyowners, agents and employees who prove, time and time again, a genuine commitment to those they care for and serve.
Looking forward, now is the time to prepare for Disability Insurance Awareness Month (DIAM) in May. As always, we share valuable sales resources to help you serve more clients with income protection.
Also in this issue, learn how you can help your local businesses grow, and learn why our life and DI Return of Premium options are popular.
Thank you for continuing to share our commitment to serving those who need us most. We look forward to keeping up the great momentum we’ve built together this year!
Katie M. Jenkins
President & Chairperson
Inside this Issue...
2022 Annual Report Available Now!
Visit www.IllinoisMutual.com/AnnualReport to download our Financial Report, which demonstrates our financial strength and commitment to our policyowners.
Plus, see inspiring success stories featuring Illinois Mutual agents working to help people in their communities achieve and safeguard their financial security, and hear how we show our genuine desire to get to know our policyowners and their needs.
Share our Annual Report to show your clients how you play a pivotal role in helping their financial goals become a reality!
Get to know us better!
Help Your Local Businesses Grow!
You can help your community’s small businesses grow with worksite voluntary benefits offered at no direct cost to the business owners.
Where to start:
Check out our updated Industry Classification Guide for a full list of eligible worksite occupations!
This can help you brainstorm what types of businesses in your area you could reach out to.
Worksite Industry Classification Guide (A8132)
See our guide on finding clients for worksite voluntary benefits.
This can help you think of additional strategies for contacting businesses that might be a good fit for Illinois Mutual worksite voluntary benefits.
Finding Clients for Worksite Voluntary Benefits (A8131)
Review our guide on discussing worksite voluntary benefits with employees.
Once you have made the sale to a business owner, now you have the opportunity to talk to their employees about the products their employer selected. Use our guide with talking points on presenting the benefits of worksite short term disability income insurance, term life, accident and critical illness insurance
Selling Voluntary Benefits to Employees (A8141)
Policy Form LT17, Term Life Insurance; Policy Form VSTD11, Group Non-occupational Short Term Disability Income Insurance; Policy Form WC14, Voluntary Critical Illness Policy; Policy Form WSA07, Voluntary Accident Policy; Policy Form WSD07, Voluntary Short Term Disability Income Policy
Not available in AK, DC, HI or NY. Coverage and availability may vary in other states.
For policy costs and details of coverage, limitations, exclusions and terms, contact Illinois Mutual. If any discrepancies exist between this communication and the policy, the terms of the policy will control.
DIAM is Here!
May is Disability Insurance Awareness Month (DIAM*)! It is the perfect time to start income protection conversations with your clients.
Start by asking, “How long could you make it without a paycheck?” Then, use the Financial Planning Pyramid (C9622) to show your clients what a DI benefit can mean to their overall financial picture.
Financial Planning Pyramid (C9622)
You could earn a $100 DIAM bonus for every qualifying DI application!**
Start your DIAM planning today by downloading the Planning Guide (A9669) from our Resource Library on the Agent Forum at: Agent.IllinoisMutual.com
DIAM Planning Guide (A9669)
Throughout DIAM, Illinois Mutual will support you with:
- DIAM marketing assets and sales concepts to start conversations with DI prospects.
- Full access to our underwriting and sales teams—for applications, proposals and anything you need to write business.
- DI social media posts you can share from our channels to your own pages!
Contact your DI Sales team to learn how much more you could earn by adding DI to your portfolio during DIAM and beyond!
*DIAM is an industrywide event coordinated by Life Happens. Illinois Mutual is a member of Life Happens.
**Specifications apply. Contact your DI Sales Team to determine eligibility.
Policy Form DI105, Disability Income Policy; Policy Form BE105, Business Expense Policy
Not available in AK, CA, DC, HI, NM or NY. Coverage and availability may vary in other states.
For policy costs and details of coverage, limitation, exclusions and terms, contact Illinois Mutual. If any discrepancies exist between this communication and the policy, the terms of the policy will control.
Connect your Life & DI Sale with Return of Premium
Do your clients know there are insurance options that can pay them back?
As part of a strong financial foundation, both life insurance and disability income insurance (DI) help ensure that, if the unexpected happens, your clients’ loved ones will have funds to help cover expenses, maintain their standard of living and keep their plans for the future intact.
When it comes to life insurance and DI, your clients really should not own one without the other.
But even if they recognize this need, many of your clients may have delayed getting life and DI coverage because they have budget concerns or simply do not know what the right plan is to meet their needs.
Return of Premium (ROP) Term Life and DI insurance policies can be excellent options for those who do not want to pay premiums for years with nothing to show for it at the end of the coverage period if they do not have to use the policy.
Our coverage periods for both life and DI can provide protection to around retirement age, so your clients can find peace of mind in knowing their income contribution to the household is protected during the time it is needed most.
Visit the Agent Forum at Agent.IllinoisMutual.com, and order or download the Return of Premium Term & DI Flyer from our Resource Library to help your clients make an informed decision.
Return of Premium Term & DI Flyer (C5844)
Policy Form LT17, Term Life Insurance; Policy Form DI105, Disability Income Policy; Policy Form BE105, Business Expense Policy; Policy Form 9266, Return of Premium Rider
Not available in AK, DC, HI or NY. Coverage and availability may vary in other states.
For policy costs and details of coverage, limitations, exclusions and terms, contact Illinois Mutual.
Updates from Underwriting
Underwriting Communication and Processing
The Underwriting Department of Illinois Mutual prides itself on providing direct access to our underwriters throughout the process.
To assist Underwriting with reducing the overall application turnaround time, it is important to provide a fully completed application. Applications with missing or incomplete information result in longer underwriting time, as well as additional contact with your clients.
Upon receipt of an electronic application, the case information will be immediately available in the Agent Forum. If a paper application is submitted, the case should be available in the Agent Forum within 24 to 48 hours. Once all necessary underwriting requirements are received, underwriters will review those requirements within 48 to 72 hours and provide a final underwriting decision.
As part of the communication Underwriting provides when an application for insurance is submitted, your underwriter will contact you to advise of any outstanding underwriting requirements, provide updates as requirements are reviewed/requested and contact you with a final underwriting decision.
At the time of final decision, the underwriter will contact you with application approval or, if necessary, explain any modifications made to the application, such as an additional premium rating (subject to confidentiality guidelines).
Could your clients pick you out of a line-up?
According to our 2022 Policyowner Survey, more than 35% of policyowners say they have not heard from their agent since they bought their policy. Check out our new article on this topic to see how consistent contact with clients leads to valuable sales and referral opportunities.
View the Article now!
Online Enrollment Tool Updates
We have recently made helpful changes to our worksite online enrollment tool (EasyApps), which helps you receive faster underwriting decisions, compared to paper apps. When you set up your next worksite client for enrollment, ask your Worksite sales team about using online enrollment!
Quarterly Incentives Available
Ask your sales team if you qualify for our Life, DI and Worksite quarterly bonuses!
Life and DI Sales, ext. 775
Worksite Sales, ext. 782
"It puts you on cloud nine—to know that I’ve done right by them and that we’ve put things in place that’s going to take care of not only them, but generations to come after them."
Agent Pierre Greene, 2022 Illinois Mutual Annual Report