We value your privacy and recognize the trust that you have placed with us to handle your Personal Information. Any information that can be used singly or together to identify you as an individual is Personal Information. As a part of our corporate values, we strive to not only comply with the letter of the law, but also the spirit of privacy laws.
By accessing our website and Platforms, you agree to the terms and conditions contained in this Policy. If you do not agree with this Policy, please discontinue using our website and Platforms.
We collect information when you voluntarily provide it to us. For example, on the Illinois Mutual website or our Platforms, we may collect your name, email, telephone number, home address, and demographic information (such as zip code and age) when you indicate that you want to learn more about becoming an agent. We also may collect your account number or social security number, in addition to other contact information, when you log in to our Platforms. We use this information to provide you services at your request, to provide access to our Platforms; to verify your identity; and to tailor the content of our website and advertisements that we may show to you. We also use the information for the purposes provided to you at the time of collection and with your consent.
We automatically collect analytical and technical information from your computer, mobile phone, tablet or other device (collectively “Device”) when you visit our website or our Platforms. Whenever you visit or interact with our website and Platforms, we may use a variety of technologies that automatically or passively collect information. This information may include browser type, Device type, operating system, application version, the page served, the time, the preceding page views, location data, and your use of the website. We use this information to make our website and Platforms more user-friendly and relevant to our visitors.
We also automatically collect your IP address or other unique identifier from your Device. We may use your IP address to, among other things, administer the website, help diagnose problems with our servers, analyze trends, and track users’ web page movements. We collect this information by using cookies (data files that are placed on your Device when it is used to visit our website) or pixel tags (transparent graphic images also known as web beacons, placed on web page or in an email, which indicates that a page or email has been viewed).
The persons or organizations with whom we may share your Personal Information may include, among others:
We do not sell any Personal Information that we receive from visitors to our website, or that of customers or agents. Additionally, we require that any vendors or third parties who have access to your Personal Information keep such Personal Information confidential and take measures to keep such Personal Information secure.
We use security measures to protect and maintain the confidentiality and security of your Personal Information. However, you should use your own judgment in connection with the disclosure of any Personal Information by e-mail or transmission over the internet. Transmission by e-mail or over the internet is never completely secure, and any information submitted may be intercepted, used and/or disclosed by others. We cannot guarantee the security of information that you send to us via e-mail, and we are not responsible for the security of communications you send to us through e-mail or over the internet. You use our website and provide us with any information at your own risk.
This website and our products are not directed to children under the age of 13. We do not knowingly collect, use or disclose Personal Information from anyone under 13 years of age on this website. If we determine upon collection that a user is under this age, we will not use or maintain his/her Personal Information without the parent/guardian’s consent. If we become aware that we have unknowingly collected Personal Information from a child under the age of 13, we will make reasonable efforts to delete such information from our records.
Illinois Mutual Life Insurance Company
300 S.W. Adams Street
Peoria, IL 61634
We value your privacy and recognize the trust that you have placed with us to handle your personal information. As a part of our corporate values, we strive to not only comply with the letter of the law, but also the spirit of the privacy laws.
Please note that some of your personal information may be exempt from some of the rights conveyed by the California privacy laws. However, that personal information may be covered by other privacy laws, such as the Gramm Leach Bliley Act.
We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“Personal Information”). Within the last twelve (12) months, we collected the following categories of Personal Information from the sources identified below for the business purposes indicated. When we disclose Personal Information to the third parties indicated below, we enter into a contract with that third party that describes our purpose and requires the third party to keep that Personal Information confidential and not use it for any purpose except to perform the contract. We have not sold or shared Personal Information in the past year.
We do not sell or share your Personal Information or the Personal Information of minors under 16 years of age.
We retain your Personal Information for at least as long as required by statute or regulation. Most of the Personal Information we collect and retain is related to policyowners, their insurance policies, and agents. For other Personal Information, such as internet protocol address or internet and electronic network connectivity information that is gathered for analytical purposes, the retention period is generally no longer than 14 months.
Sensitive Personal Information, such as social security numbers, driver’s license numbers, financial account numbers and health information, is used for underwriting purposes, to appoint agents, to service insurance policies, and for claims handling purposes. We do not use or disclose Sensitive Personal Information for other purposes.
You have the right to request that we disclose to you the personal information we collect, use, or disclose about you.
You have the right to request that we delete your personal information, subject to certain exceptions.
You have the right to correct any inaccurate information that we maintain about you.
Only you, or someone legally authorized to act on your behalf, may make a request related to your personal information. You may also make a request on behalf of your minor child. You may appoint an authorized agent to make a request for you. You will need to provide the authorized agent written permission to act on your behalf, provide us with the written permission, and then we will require you to verify your identity directly with us.
Making a request does not require you to create an account with us. In order to make a request, you must provide some personal information, such as your name, telephone number, home address and email address, so that we can authenticate your request. We may also request your insurance policy number or agent number to verify your identity.
We will only use personal information provided in a request to verify the requestor's identity or authority to make the request.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
We will not discriminate against you because you have chosen to exercise any of your privacy rights described above.
This website and our products are not directed to children under 13. We do not knowingly collect, use or disclose personally identifiable information from anyone under 13 years of age. If we determine upon collection that a user is under this age, we will not use or maintain his/her Personal Information without the parent/guardian’s consent. If we become aware that we have unknowingly collected personally identifiable information from a child under the age of 13, we will make reasonable efforts to delete such information from our records.
If you have questions about this policy, please contact us at:
Illinois Mutual cares about its policy owners and their privacy. In order to provide our products and services to you, we must collect, use, and share personal information about you. This Customer Privacy Notice describes how we protect your information, the information we collect, how we use that information, and who we might share that information with.
Illinois Mutual protects the information that you entrust with us by restricting access to your information to employees who need to know the information to provide our products and services. Furthermore, our employees are trained on the importance of customer privacy and safeguarding your personal information. We use physical, administrative and electronic safeguards to protect your information in accordance with state and federal requirements.
Illinois Mutual collects necessary information about its customers at the time of underwriting, claims adjudication, processing policyowner service requests, or as necessary to administer or effectuate your coverage. We collect information that is necessary to process applications or claims; administer coverages; prevent fraud, money laundering, terrorism or other crimes; or perform audits of our business. The amount and type of information collected depends upon the amount and type of coverage that was applied for and the services provided. This information may include the customer’s name, address, age, occupation, employer(s), income, physical condition, health history, avocations, Social Security number, and bank accounts. In some cases, when investigating a claim, we may ask an insurance support organization, with the customer’s authorization, to collect information and submit an investigative consumer report to us. This information is provided by the customer, or, with the customer’s authorization, collected from others such as medical professionals, employers, and/or other insurance companies, or, as authorized by law, collected by us.
In some circumstances, Illinois Mutual shares the personal information described without the customer’s authorization as allowed by law. We may share information with:
The information that may be disclosed without the customer’s authorization will be only as much as permitted by law and reasonably necessary to accomplish the intended purpose. We do not provide customer personal information to affiliated or nonaffiliated third parties for marketing purposes.
Illinois Mutual has established procedures by which customers may request correction, amendment or deletion of any information in our files which they believe to be inaccurate. If we are notified by a customer in writing that the information is incorrect, we will review it. If we agree, we will correct our records. If we do not agree, you may submit a short statement of dispute, which will be included in our files and in any future disclosure of the disputed information.
We at Illinois Mutual hope this description of our information practices is helpful. We take our responsibilities, and our customer’s rights, very seriously. If you have any further questions about the items just discussed, please contact us at: Illinois Mutual Life Insurance Company, 300 SW Adams Street, Peoria, IL 61634 or at Privacy@IllinoisMutual.com.
This Privacy Notice at Collection applies to personal information of California residents to the extent the information is subject to the California Consumer Privacy Act of 2018 (CCPA). This notice does not apply to personal information collected pursuant to (i) the federal Gramm-Leach-Bliley Act and its implementing regulations or the California Financial Information Privacy Act; (ii) certain medical and health information covered by HIPAA; or (iii) information reflecting a written or verbal communication or transaction between Illinois Mutual and a business which is solely within the context of the business conducting due diligence regarding, or providing or receiving a product or service to or from the business.
Illinois Mutual does not sell your information.
We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“personal information”). Within the last twelve (12) months, we collected the following categories of personal information from the sources identified below for the business and commercial purposes indicated, and shared such categories of personal information with the specified categories of third parties: