2020 Annual Report

2020 was a year unlike any in our lifetime as the world faced the challenges and uncertainties of a global pandemic. The year will undoubtedly be remembered in Illinois Mutual’s history as affirming our solid financial position and commitment to serving our policyowners and agents without interruption.

Through our team’s ability to adapt and persevere, they safely continued business operations working predominantly from home. We acted quickly to support and assist policyowners in need, and we took action to help our agents stay connected to their clients during this disruptive yet critical time. New tools and resources were created to help them continue to offer meaningful solutions in a dramatically different business environment. Most importantly, we continued to be there for our policyowners because of our undeniably strong financial foundation, just as we have for the last 110 years.

I am beyond proud of Illinois Mutual and the people who work hard every day to deliver on our mission and create success. I am grateful for the agents who adapted and persevered along with us. And I am most grateful to our policyowners who show their love for those most important to them by purchasing insurance from Illinois Mutual.

As we move forward, we will continue prioritizing our financial strength and adapting our business to keep growing and thriving because of the trust our policyowners have placed in us. Illinois Mutual was built on a foundation designed to adapt and deliver on promises to policyowners despite uncertainties. This was demonstrated in 2020, and will be the reason we succeed in the years to come.

Katie M. Jenkins
President & Chairperson