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Notice to affected policyowners in Illinois counties impacted by significant storms. Learn more about the actions Illinois Mutual is taking for our policyowners and for our agents.Learn More

Illinois Storm Disaster Areas

Our hearts go out to all of those impacted by the recent storms in Illinois, including our own Illinois Mutual policyowners and agents who have suffered due to this event. As a company dedicated to giving back to others, we are extending our service offerings to help those affected by this natural disaster.

Effective immediately, the following actions are applicable for all affected policyowners in Christian County, and any other counties that subsequently declare an emergency due to dangerous and damaging conditions resulting from significant storms in the state of Illinois.

Illinois Mutual is taking the following actions:

  • Moratorium on Nonrenewals. Illinois Mutual will withdraw any nonrenewal notice issued on or after November 23, 2018, on any in-force policy issued to an affected Policyowner. In addition, Illinois Mutual will not issue any new nonrenewal notices to affected Policyowners until January 23, 2019, or a later time if deemed reasonable given the Policyowner’s circumstance.
  • Extensions on other time limits. Illinois Mutual is extending the time periods for taking other actions that have time limits, such as the submission of a claim, proof of loss or other information, for up to 60 days.

It is our sincere goal to accommodate the needs of our policyowners that have been affected by these storms. If you have questions, please feel free to contact us at (800) 437-7355.

Notice to affected policyowners in California counties impacted by current wildfires. Learn more about the actions Illinois Mutual is taking for our policyowners and for our agents.Learn More

California Wildfires

Effective immediately, Illinois Mutual is extending the grace period for the payment of premium by an additional 30 days for all affected policyowners in Butte, Los Angeles, and Ventura counties, and any other counties that subsequently declare an emergency due to dangerous and damaging conditions resulting from severe wildfires in the state of California.

  • Extensions on payment of premium. Illinois Mutual is extending the grace period for payment of premium by an additional 30 days. Premium payments that are due between November 15, 2018 through December 15, 2018 shall have an extended grace period for payment from December 15, 2018 until February 13, 2019, or 60 days after the original premium due date.
  • Extensions on other time limits. Illinois Mutual is extending the time periods for taking other actions that have time limits, such as the submission of a claim, or proof of loss or other information.

It is our sincere goal to accommodate the needs of our policyowners that have been affected by these wildfires. If you have questions, please feel free to contact us at (800) 437-7355.

As of November 7, 2018, Illinois Mutual is using updated premium payment coupons that will direct the payments to an updated address.Read More

Updated Premium Payment Coupons & Address

As of November 7, 2018, Illinois Mutual is using updated premium payment coupons that will direct the payments to an updated address. This is a result of an enhancement we've made to our premium processing methods using lockbox banking.

This method also enhances the level of security and enables faster processing that occurs twenty-four hours a day, seven days a week.

This is just one more improvement we’re making as we continue to look for ways to serve our agents and policyowners in the safest and most efficient manner possible.

If you or your clients would like more information, our Policy Service Department is ready to help.

(800) 380-6688 • PSD@IllinoisMutual.com

 

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