We value your privacy and recognize the trust that you have placed with us to handle your personal information. As a part of our corporate values, we strive to not only comply with the letter of the law, but also the spirit of the privacy laws.
By accessing our website, you agree to the terms and conditions contained in this policy. If you do not agree with this Policy, please discontinue using our website.
We collect information when you voluntarily provide it to us. For example, on the Illinois Mutual website, we may collect your name, email, telephone number, home address, demographic information (such as zip code, age), when you indicate that you want to learn more about becoming an agent. We also may collect your account number or social security number, in addition to other contact information, when you log in to the My Policy policyowner portal or to the Agent Forum.
We automatically collect analytical and technical information when you visit IllinoisMutual.com. Whenever you visit or interact with our website, we may use a variety of technologies that automatically or passively collect information about how the website is accessed and used. This information may include browser type, device type, operating system, application version, the page served, the time, the preceding page views, and your use of the website. We use this information to make our website more user-friendly and relevant to our visitors.
We also automatically collect your IP address or other unique identifier from your computer, mobile phone, tablet or other device you use to access our website. We may use your IP address to, among other things, administer the website, help diagnose problems with our servers, analyze trends and track users’ web page movements.
We use session cookies (data files that are placed on your device when it is used to visit our website) to ensure better performance and a more enjoyable and consistent user experience. The session cookie is available only during the browser session, and the information is not sent to or stored on your device. Closing the browser or logging off your device will invalidate the session cookie. Cookies may also be used to associate you with social networking sites like Facebook and LinkedIn and, if you so choose, enable interaction between your activities on the website and your activities on such social networking sites. We also use machine cookies, which do remain on a computer hard drive, to gather aggregated, non-identifiable website statistics through the website analytic services. No personally identifiable information is collected using this technology.
The persons or organizations with whom we may share your personal information may include, among others:
We do not sell any personally identifiable information that we receive from visitors to our website, customers, or agents.
We use security measures to protect and maintain the confidentiality and security of your personal information. However, you should use your own judgment in connection with the disclosure of any personal information by e-mail or transmission over the internet. Transmission by e-mail or over the internet is never completely secure, and any information submitted may be intercepted, used and/or disclosed by others. We cannot guarantee the security of information that you send to us via e-mail, and we are not responsible for the security of communications you send to us through e-mail or over the internet. You use our website and provide us with any information at your own risk.
This website and our products are not directed to children under the age of 13. We do not knowingly collect, use or disclose personally identifiable information from anyone under 13 years of age. If we determine upon collection that a user is under this age, we will not use or maintain his/her Personal Information without the parent/guardian’s consent. If we become aware that we have unknowingly collected personally identifiable information from a child under the age of 13, we will make reasonable efforts to delete such information from our records.
Illinois Mutual Life Insurance Company
300 S.W. Adams Street
Peoria, IL 61634
We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“personal information”). Within the last twelve (12) months, we collected the following categories of personal information from the sources identified below for the business and commercial purposes indicated, and shared such categories of personal information with the specified categories of third parties:
We do not sell your personal information or the personal information of minors under 16 years of age.
You have the right to request that we disclose to you personal information we collect, use, disclose, or sell about you.
You can email us at Privacy@IllinoisMutual.com or call 1-877-340-2407 to make a disclosure request. You may make up to two requests in any 12 month period.
Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. You may appoint an authorized agent to make a request for you. You will need to provide the authorized agent written permission to act on your behalf, provide us with the written permission, and then we will require you to verify your identity directly with us.
Making a verifiable consumer request does not require you to create an account with us. In order to make a verified request, you must provide your name, home address and email address. We may also request your policy account number, if you own or are an insured under an insurance policy with us. We may also request that you complete a signed declaration under penalty of perjury that the requestor is the consumer whose personal information is the subject of the request.
We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
You have the right to request that we delete your personal information. You may make such a request by emailing us at Privacy@IllinoisMutual.com or calling 1-877-340-2407.
Making a verifiable consumer request does not require you to create an account with us. In order to make a verified request, you must provide your name, home address and email address. We may also request your policy account number, if you own or are an insured under an insurance policy with us. You should be aware, however, that California law allows us to retain your personal information under certain conditions, even if you have asked us to delete it, such as when retaining your personal information is necessary for us to complete a transaction with you or provide you with a good or service you have requested. We will notify you of any denial of your deletion request and the reason for such denial.
We will not discriminate against you because you have chosen to exercise any of your privacy rights described above.
This website and our products are not directed to children under 13. We do not knowingly collect, use or disclose personally identifiable information from anyone under 13 years of age. If we determine upon collection that a user is under this age, we will not use or maintain his/her Personal Information without the parent/guardian’s consent. If we become aware that we have unknowingly collected personally identifiable information from a child under the age of 13, we will make reasonable efforts to delete such information from our records.
If you have questions about this policy, please contact us at:
Illinois Mutual cares about its policy owners and their privacy. In order to provide our products and services to you, we must collect, use, and share personal information about you. This Customer Privacy Notice describes how we protect your information, the information we collect, how we use that information, and who we might share that information with.
Illinois Mutual protects the information that you entrust with us by restricting access to your information to employees who need to know the information to provide our products and services. Furthermore, our employees are trained on the importance of customer privacy and safeguarding your personal information. We use physical, administrative and electronic safeguards to protect your information in accordance with state and federal requirements.
Illinois Mutual collects necessary information about its customers at the time of underwriting, claims adjudication, processing policyowner service requests, or as necessary to administer or effectuate your coverage. We collect information that is necessary to process applications or claims; administer coverages; prevent fraud, money laundering, terrorism or other crimes; or perform audits of our business. The amount and type of information collected depends upon the amount and type of coverage that was applied for and the services provided. This information may include the customer’s name, address, age, occupation, employer(s), income, physical condition, health history, avocations, Social Security number, and bank accounts. In some cases, when investigating a claim, we may ask an insurance support organization, with the customer’s authorization, to collect information and submit an investigative consumer report to us. This information is provided by the customer, or, with the customer’s authorization, collected from others such as medical professionals, employers, and/or other insurance companies, or, as authorized by law, collected by us.
In some circumstances, Illinois Mutual shares the personal information described without the customer’s authorization as allowed by law. We may share information with:
The information that may be disclosed without the customer’s authorization will be only as much as permitted by law and reasonably necessary to accomplish the intended purpose. We do not provide customer personal information to affiliated or nonaffiliated third parties for marketing purposes.
Illinois Mutual has established procedures by which customers may request correction, amendment or deletion of any information in our files which they believe to be inaccurate. If we are notified by a customer in writing that the information is incorrect, we will review it. If we agree, we will correct our records. If we do not agree, you may submit a short statement of dispute, which will be included in our files and in any future disclosure of the disputed information.
We at Illinois Mutual hope this description of our information practices is helpful. We take our responsibilities, and our customer’s rights, very seriously. If you have any further questions about the items just discussed, please contact us at: Illinois Mutual Life Insurance Company, 300 SW Adams Street, Peoria, IL 61634 or at Privacy@IllinoisMutual.com.
This Privacy Notice at Collection applies to personal information of California residents to the extent the information is subject to the California Consumer Privacy Act of 2018 (CCPA). This notice does not apply to personal information collected pursuant to (i) the federal Gramm-Leach-Bliley Act and its implementing regulations or the California Financial Information Privacy Act; (ii) certain medical and health information covered by HIPAA; or (iii) information reflecting a written or verbal communication or transaction between Illinois Mutual and a business which is solely within the context of the business conducting due diligence regarding, or providing or receiving a product or service to or from the business.
Illinois Mutual does not sell your information.