Indiana Flooding Disaster Area

Our hearts go out to all of those impacted by flooding in Indiana, including our own Illinois Mutual policyowners and agents who have suffered due to this event. As a company dedicated to giving back to others, we are extending our service offerings to help those affected by this flood.

Effective immediately, the following actions are applicable for all affected policyowners in Jefferson, Ohio, and Switzerland counties, and any other counties that subsequently declare an emergency due to flooding in the state of Indiana.

  • Extensions on payment of premium. Policyowners in Indiana may defer premium payments that come due, interest free, until December 17, 2022. Any cancellation or lapse notices you receive may be ignored if the lapse or cancellation date is prior to December 17, 2022. Premium should be paid by December 17, 2022.
  • Extensions on other time limits.Illinois Mutual is extending the time periods for taking other actions that have time limits, such as the submission of a claim, proof of loss or other information, up to and including December 17, 2022.

It is our sincere goal to accommodate the needs of our policyowners that have been affected by this flooding. If you have questions, please feel free to contact us at (800) 437-7355.

Protect Yourself Against Mail Delivery Delays

The Maryland Insurance Administration is aware that mail delivery delays have resulted in the cancellation or non-renewal of insurance policies for non-payment of premium. Sometimes this is because bills are not being delivered on time and sometimes it is because payment is not being delivered on time. While insurers are often willing to work with consumers to address late payments resulting from mail delays, there are a few easy steps that you can take to protect yourself.

If you have questions or think your mail has been delayed, please feel free to contact our Policy Service department at (800) 380-6688.

Click here for more information from the Maryland Insurance Administration.