COVID-19 Consumer Alert
In this unprecedented time, we’re here for you. Be reassured we are doing everything needed to be open for business, and our priority right now is to continue providing exceptional service. At this time, we do not anticipate any major service disruptions, and we will do our best to answer the questions that are understandably arising.
In response to the national state of emergency declared on 3-13-2020, concerning the COVID-19 we are evaluating potential COVID-19 related claims in accordance with the provisions of the policy. We are unable to determine any liability on claims until they are submitted and all facts reviewed. Should you have any questions regarding a possible claim, please contact us to discuss your policy.
We are continuing to actively monitor news and updates from the World Health Organization and the Centers for Disease Control and Prevention.* In times of uncertainty, our Company stability proves to be the foundation that allows us to continue to support you—our agents and policyowners.
We know that everyone has a different story, and each situation is unique. If you have questions regarding your specific circumstance, please don’t hesitate to reach out to us.
Click here to submit a general contact request.
Toll Free Phone Number: (800) 437-7355
Claims
Email: Claims@IllinoisMutual.com
Life Insurance: ext. 746
Disability Insurance: ext. 752
Worksite Insurance: ext. 751
Policy Service
Sales
Underwriting
Email: Underwriting@IllinoisMutual.com
Phone: ext. 783
Agent Contracting and Commissions
Email: AgentCC@IllinoisMutual.com
Phone: ext. 753
*The above information outlines our position at this time and is subject to change in light of new information received from federal and/or state governments. Please continue to check regularly for updates as new regulations or information may be released that will be reflected here.
Last updated 9/3/2020