Message from our President, Katie McCord Jenkins
Illinois Mutual continues to work diligently to provide you with reassurance and quality service as the COVID-19 pandemic continues. View our latest video from Company President Katie McCord Jenkins, or read a transcript of the video below.
Hello everyone. A few months ago, COVID-19 began to impact the world in ways we never could have predicted. As people took necessary steps to keep themselves and their families safe and healthy, businesses took on the challenge of remaining consistent, reachable, and dependable while navigating unfamiliar territory. Illinois Mutual was no different.
We’ve approached this crisis like others in our 110-year history: by prioritizing people, and ensuring that whatever we do, we remain a touchstone of assurance when so many aspects of our world are uncertain.
Our persistence, resilience and willingness to adapt serve us well during times like these. We are pushing forward with our technology innovation efforts. We are closely monitoring all parts of the business to protect our strong financial position.
And while we are approaching our growth with a rational mindset, we are also prioritizing compassion. From bringing employees back to the home office with care, to creating tools that help policyowners and agents better interact with us, to contributing to the amazing efforts of local charities and community organizations—every part of our approach to business is, as always, rooted in understanding what people need, and determining how we can best deliver on our promise to serve.
We’re in awe of the devotion shown by people across the nation who are stepping up every day to provide essential services and care for others. The Illinois Mutual team and I stand with these individuals as well as all those who are responsible and accountable for those who depend on them.
Despite the changes and uncertainty of this time in history, rest assured Illinois Mutual will remain a steadfast presence for those we serve in the months and, of course, years to come.
Thank you and stay safe.
Katie M. Jenkins
President & Chairperson